COVID-19 - Shipping Delays

Please note that yes, we are shipping internationally outside of Australia, however, given the current Coronavirus, there have unfortunately been a few changes to our shipping.

Regular shipping has been suspended to certain countries, so instead, we can only offer Express Shipping. Please check your country's shipping rates at the checkout.

We understand that our international customers are experiencing major delays. Australia Post and international mailing services are doing the best they can to deliver your orders as soon as possible. At this time, Please allow three times the normal wait times for your international orders. 

Australia Post aims to provide everyone with as much information as possible with shipping times. Please have a look here prior to your order, to see the expected delivery time frames for your country: https://auspost.com.au/about-us/news-media/important-updates/coronavirus/coronavirus-international-updates

We apologize for any inconvenience this may cause. And our Customer Service Team will do their best to help with any questions regarding your order. During this time, we ask you to respect our team, as they are working hard as possible to help track your order, and may only be given minimal information. 

With the current situation and unprecedented situations, we cannot be held responsible for international parcels delays and losses.

As always, we will do our best to serve you and keep our team safe at all times. 

We appreciate your patience & understanding throughout this time. 

Stay Safe & Stay Inside!