GOLD MEMBERS FAQ

Can I pay for my membership in my own currency other than AUD?

We're working on it! However right now the only currency you can pay in is Australian Dollars AUD. It will be converted to your currency on your bank statement however and may be even lower than your expected price depending on the exchange rate.

If you have more questions about this please email us at [e-mail] 

How much does my membership cost?

All Gold Memberships cost A$10 per month 

Do I get points for my membership fees?

Sorry beautiful, unfortunately not! But don’t despair, there’s plenty of other ways for you to earn points! And don’t forget, as a GOLD Lover you earn points 100% FASTER than anyone else!

What happens if I want to cancel?

Not worry, you can cancel at any time!

Simply go to your account page click on "Manage Gold Membership" and click the "cancel" button to open the popup then submit cancel, you will lose any points you have accrued. But remember Onyx status is free and we know you will love our new launches, so stay on the list, it costs you nothing, but you're still eligible for surprises!

Are membership fees refundable?

No, we do not refund any membership fees. If you wish to cancel, it is your responsibility to cancel your membership via your Mirenesse account. 

FREE Shipping on all orders!* 

If you're a Gold Beauty from Australia or the United States of America, you get FREE Standard tracked shipping on all your orders! Now that's the royal treatment!

What if my membership has been canceled or my payment declined?* 

If your Gold membership has expired or your card has changed you will have to sign up again on this link https://bit.ly/2EaU41i If your payment fails, your membership will automatically cancel. 

currently, you cannot edit your credit card on this program.

You will not lose points you have accumulated on the program and they only expire in 24 months.

Thank you so much for being gold!